Blog update

April 26, 2011

Aha! evidently heeds my advice!

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What are they thinking?

April 25, 2011

As a shopper, which do you prefer: Easy and time-saving or cumbersome and time-consuming?

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What does a turnaround expert DO?

February 21, 2011

I have recently been asked by reporters, “What would you do at Harry and David?” I responded with a description of the turnaround steps described […]

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Harry and David: leadership requirements

February 20, 2011

After I published the post below, it occurred to me that you might be interested in a prior post about what leadership qualities are required […]

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Harry and David

February 12, 2011

You may be interested in what I had to say about Harry and David in these articles from the Portland Business Journal and the Medford, […]

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Leadership and vision: Setting the agenda

February 7, 2011

Many people believe that the CEO should have the “vision thing.”  I believe that our presidents (plural!) and other elected officials  should have the the […]

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Size DOES Matter: The Pop-up Principle

January 31, 2011

Everybody did it:  Borders, Burlington Coat Factory, Dick’s Sporting Goods, Toys “R” Us and others all opened “pop-up” stores for the holidays.  This year, Toys […]

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Distressed Investing + Leadership

January 25, 2011

Wednesday, I am leaving for the Distressed Investing Conference of the Turnaround Management Association and am eager to see whether presenters spend much time discussing  […]

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2011: The Year of Improved Customer Service?

January 2, 2011

It may be that the economy is, in fact, reviving, but we definitely are not “there yet.” My prediction for the coming year—maybe longer—is this: […]

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October 18, 2010

Today, published an article by me, “5 Biggest Business Mistakes.” You can read it by clicking here. I sent an email to some of […]

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