When companies seek to reverse revenue deterioration, they often respond through methods such as increasing sales efforts, adding or replacing sales people, changing sales compensation plans, and revising pricing, product, promotion and distribution strategies.
Read MoreDuring the 30 years that I have been leading turnarounds, more than half of my clients have been family owned businesses with annual revenue ranging from $1 million to $200 million.
Read MoreThe bottom line: The No. 1 way to get and keep customers is to make their lives easy.
Why? We live in an increasingly complex, demanding world. In addition, time often really is
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