Best Buy takes my advice
April 18, 2011
Retailers reduce footprint, but are they thinking about their costs or about what consumers actually want?
Read MoreHarry and David Update
March 23, 2011
There’s a very tight lid on communications from Harry and David. I don’t know what’s going on inside, but here are some things I do […]
Read MoreTrends 2011- #2
March 6, 2011
I promised to provide a series of posts regarding my predictions for 10-year trends. So..here is the first: Over the next 10 years, at least […]
Read MoreWhat does a turnaround expert DO?
February 21, 2011
I have recently been asked by reporters, “What would you do at Harry and David?” I responded with a description of the turnaround steps described […]
Read MoreDid e-readers kill Borders?
February 18, 2011
It’s easy to blame e-readers and associated technological changes for Borders’ predicament, but they are merely the symptoms and not the disease. When companies face […]
Read MoreSize DOES Matter: The Pop-up Principle
January 31, 2011
Everybody did it: Borders, Burlington Coat Factory, Dick’s Sporting Goods, Toys “R” Us and others all opened “pop-up” stores for the holidays. This year, Toys […]
Read MoreA retail story fit to print….
January 16, 2011
Well… after I wrote last night about my frustration with news media reporting only part of a story, my local paper, The Oregonian, ran a […]
Read MoreRetail sales: Compared with what?
January 16, 2011
In an article yesterday on The Huffington Post, Abby Wendle reported that retail sales increased for the 6th straight month. This is good news, but […]
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