Blog

Steve Jobs made my life easy.

October 5, 2011

We loved Steve Jobs because he made our lives easy.

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Fact or fiction?

April 15, 2011

The greatest danger to the future of our democracy is that too many people are unable to differentiate between what is fact and what is […]

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Harry and David Update

March 23, 2011

There’s a very tight lid on communications from Harry and David. I don’t know what’s going on inside, but here are some things I do […]

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What does a turnaround expert DO?

February 21, 2011

I have recently been asked by reporters, “What would you do at Harry and David?” I responded with a description of the turnaround steps described […]

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Harry and David: leadership requirements

February 20, 2011

After I published the post below, it occurred to me that you might be interested in a prior post about what leadership qualities are required […]

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Harry and David: Interim CEO named

February 20, 2011

Someone submitted a comment about my February 16th post in which he pointed out that Kay Hong has been appointed Interim CEO of Harry and […]

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Did e-readers kill Borders?

February 18, 2011

It’s easy to blame e-readers and associated technological changes for Borders’ predicament, but they are merely the symptoms and not the disease. When companies face […]

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Leadership and vision: Setting the agenda

February 7, 2011

Many people believe that the CEO should have the “vision thing.”  I believe that our presidents (plural!) and other elected officials  should have the the […]

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