Too many choices!
March 21, 2022
As you know, I am a “fixer.” Like most of us, I wish I could fix the multiple challenges facing our country and our world. […]
Read MoreOpen Table + Renee’s Rules™
June 13, 2014
Unless you were asleep today, you know that Priceline is acquiring Open Table. My main concern about the acquisition is that Priceline might muck up […]
Read MoreHealthgrades.com: What’s missing
December 14, 2013
Healthgrades.com should add “Satisfaction with results’ to its review criteria.
Read MoreHas Personalization gone amuck?
September 14, 2013
Do you think our news is “over-personalized?”
Read MoreMy most recent post….
May 19, 2013
Poor customer service + offering customers too many choices can lead to poor financial and societal results.
Read MoreOffice Depot/Office Max
March 6, 2013
Office Depot/Office Max merger: Doomed unless they hire a new, competent CEO
Read MoreSteve Jobs made my life easy.
October 5, 2011
We loved Steve Jobs because he made our lives easy.
Read More