Blog

The candidates and the economy

September 30, 2012

Which presidential candidate has the best fix for reducing the deficit? [...]

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Yahoo’s new CEO

July 17, 2012

In a Wall Street Journal article, Is Yahoo’s New Female CEO Headed for the ‘Glass Cliff’?, Christopher Shea asks whether [...]

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Personal political information: Opt-in or Opt-out?

June 9, 2012

Your political affiliation and voting history (when you voted; not HOW you voted) have gone "public." [...]

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Are ethics in the eyes of the beholders?

May 27, 2012

Lessons from the movie, "Bernie"..... [...]

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Renee’s Rule™: Check references.

May 6, 2012

Memo to Yahoo: Check references. [...]

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Call centers off shore

November 26, 2011

Tech support: What do customers REALLY want? [...]

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Awards dilution….

November 7, 2011

When I won a Turnaround of the Year Award from the Turnaround Management Association (TMA)  in 1997, [...]

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What is a turnaround?

November 6, 2011

During the annual conference of the Turnaround Management Association (TMA) which was held the last week in October, I attended [...]

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Ethical issues in turnaround engagements

October 22, 2011

Ethical issues and the Turnaround Management Association: A call to action [...]

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Barnes & Noble acquires Borders’ customer lists

October 10, 2011

Will Barnes & Noble make better use of Borders' customer list than Borders did? [...]

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